Terms and Conditions for Shipping and Services.
1. Introduction
These terms and conditions govern the use of shipping and art illustration services provided by The Wrecklessmess (TWM). By using our services, you agree to these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our services.
2. Shipping
2.1. Shipping Methods: TWM offers flat rate shipping ($5) for delivering artwork products. The chosen shipping method will be indicated during the checkout process. Shipping is solely within Singapore.
2.2. Delivery: Processing and shipping takes up to 5-7 working days. Delivery times may vary depending on the chosen shipping method, destination, and prevailing circumstances, including but not limited to transportation disruptions, and Singapore public holidays. While we endeavour to meet estimated delivery times, delays may occur due to unforeseen circumstances. Please note that during Singapore public holidays, there may be additional delays in processing and delivery.
2.3. Shipping Charges: Shipping charges are calculated based on the weight, dimensions, and destination of the artwork products. These charges will be clearly displayed during the checkout process.
3. Product Purchase
3.1. Product Availability: The availability of product is subject to change without notice. While we strive to maintain accurate stock levels on our website, there may be instances where certain products become unavailable after an order is placed. In such cases, we will notify the customer and offer alternatives or a refund.
3.2. Product Descriptions: We make every effort to ensure that product descriptions and images accurately represent the product(s) available for purchase. However, slight variations may occur due to differences in monitors or manufacturing processes.
3.3. Returns and Exchanges: Exchanges for product(s) will be considered on a case-by-case basis. Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g manufacturing error).
3.4. Refunds: By purchasing any product on The Wrecklessmess, you acknowledge and agree that all sales are final, and no refunds will be provided.
3.5. Cancellation Policy: Once an order is placed and payment is processed, it cannot be cancelled or modified. Please review your order carefully before completing the purchase.
4. General Terms
4.1. Payment: Payment for shipping, art illustration, and product purchases or services must be made in full before the services are rendered or the product(s) is/are shipped. We accept payment via ApplePay and Credit/Debit Cards.
4.2. Intellectual Property: The intellectual property rights to the artwork created by The Wrecklessmess remain with the Artist unless otherwise agreed upon in writing. Customers may not reproduce, replicate, distribute, or resell the artwork without the expressed permission of The Wrecklessmess.
5. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
amaninazai@gmail.com